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| Year of Publication |
2021
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| Journal |
Journal of Service Management
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| Volume |
forthcoming
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| Download citation |
Publications
Trust me, I'm a bot – repercussions of chatbot disclosure in different service frontline settings
Associate Professor, Chair of Marketing Department, Department of Marketing
Citation: 1.Trust me, I’m a bot – repercussions of chatbot disclosure in different service frontline settings. Journal of Service Management. 2021;forthcoming.
In: Journal of Service Management
Published by: , 2021
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Cited by: